Shipping Policy

Shipping Policy

Last updated: [21/12/2025]

This Shipping Policy applies to all orders placed on kartland.in, a legitimate ecommerce platform operated by Saxena Enterprises.

For shipping-related queries, contact us at support@kartland.in.

1. Shipping Coverage

Kartland.in currently ships across India.
International shipping may be offered in the future and will be clearly mentioned on the website if applicable.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day.

3. Estimated Delivery Timelines

Delivery timelines are estimated, not guaranteed:

  • Metro Cities: 3–7 business days

  • Non-Metro & Remote Areas: 5–10 business days

Delivery times may vary due to logistics, courier operations, weather conditions, or other external factors.

This transparency helps avoid misleading delivery claims, as required by Meta & Google policies.

4. Shipping Charges

  • Shipping charges, if applicable, are clearly displayed at checkout before payment.

  • Free shipping offers may apply to selected products or promotional campaigns.

5. Cash on Delivery (COD)

  • COD is available on selected pin codes.

  • Availability may vary based on location, order value, or courier partner policies.

  • Kartland.in reserves the right to disable COD for certain orders when necessary.

6. Order Tracking

  • Tracking details are shared via email or SMS once the order is shipped.

  • Customers can track shipment progress using the provided tracking link.

7. Delayed or Failed Deliveries

Delivery may be delayed or unsuccessful due to:

  • Incorrect or incomplete address details

  • Customer unavailability

  • Courier or logistics issues beyond our control

Customers may be contacted to assist with re-delivery.

8. Damaged Shipments

If a product arrives damaged:

  • Contact support@kartland.in within 48 hours of delivery

  • Share clear photo or video proof of the issue

We will arrange a replacement or refund in accordance with our Refund & Return Policy.

9. Address Accuracy

Customers are responsible for providing accurate shipping information.
Kartland.in is not liable for delivery issues caused by incorrect or incomplete address details.

10. Multiple Shipments

In some cases, orders containing multiple items may be shipped separately depending on product availability or warehouse location.

11. Force Majeure

Kartland.in shall not be held responsible for shipping delays caused by events beyond reasonable control, including natural disasters, strikes, or government restrictions.

12. Policy Updates

We may update this Shipping Policy periodically.
Any changes will be posted on this page with an updated revision date.

13. Contact Information

For shipping-related questions:

📧 support@kartland.in
🏢 Kartland.in
Operated by Saxena Enterprises
🌐 https://kartland.in